Operations Manager

About Clearscope

Clearscope is the SEO content discoverability platform that’s trusted by the best companies in the world like Adobe, Nvidia, and HubSpot. Our platform leverages machine learning to arm content marketers with the data, recommendations, and visibility they need to make quality content and reach their audience.

After 6 years of strong growth, the Clearscope brand has become synonymous with quality. Customers love us for our polished product, consultative sales process, and focus on customer success.

We’re a remote business that’s 100% bootstrapped and profitable with bias for sustainable growth.

The role

Clearscope hiring talented generalists to join our Operations team. The Operations team at Clearscope owns many key functions including vendor management, security, billing, compliance, and more.

Your responsibilities

  • Work closely with the sales and success teams to resolve billing issues and discrepancies

  • Manage and maintain our CRM system in HubSpot, ensuring that all internal processes are up-to-date and accurate

  • Streamline and navigate vendor procurement processes for new customers and subscription renewals

  • Serve as the point of contact for required business filings including taxes, state compliance, etc.

  • Pick up ad-hoc business and customer-facing tasks that cannot be automated, such as contract reviews, customer success projects, data analysis, billing, compliance reviews, and so on

Qualifications

  • Proven experience as an Operations Manager or similar role, preferably in a B2B SaaS environment

  • Experience reconciling payments (Stripe) and navigating vendor procurement processes

  • Experience managing CRM systems (HubSpot)

  • Experience working with HR and payroll solutions (Gusto)

  • Strong communication and presentation skills in a virtual team environment

Benefits

  • Competitive compensation

  • Health insurance

  • Dental & vision insurance

  • 401(k) with matching contribution

  • Flexible work hours and vacation time

How to apply
Email apply[at]clearscope.io with the subject line of this role and please include the following:
- resume and LinkedIn URL
- where you heard about this role
- expected salary range
- a few sentences on how you will apply your expertise at Clearscope
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